--- title: What Does OER® Do With Refused COD Orders? description: All refused OER® COD orders will be subject to a 25% restocking fee. --- [Skip to content](https://help.oerparts.com/what-does-oer-do-with-refused-cod-orders#main-content) English Show submenu for translations [![oer-logo.png\]](https://help.oerparts.com/hs-fs/hubfs/OER%20Logo/oer-logo.png?height=46&name=oer-logo.png)](https://www.oerparts.com/) Open main navigation Close main navigation - English Show submenu for translations - [Go to www.oerparts.com](https://www.oerparts.com/) [Go to www.oerparts.com](https://www.oerparts.com/) Search our helpful articles below. - There are no suggestions because the search field is empty. 1. [OER Help Center](https://help.oerparts.com/?hsLang=en) 2. [General](https://help.oerparts.com/general?hsLang=en) # What Does OER® Do With Refused COD Orders? ## All refused OER® COD orders will be subject to a 25% restocking fee. ![refusals](https://help.oerparts.com/hs-fs/hubfs/Imported%20images/refusals.png?width=219&height=192&name=refusals.png)All refused COD orders will be subject to a 25% restocking fee. OER® will consider the entire order cancelled and void with no notification to the customer. The customer will be billed 25% plus all freight charges to and from the destination. Contact our [customer service](https://www.oerparts.com/contact/) department for more information. - [General](https://help.oerparts.com/general?hsLang=en) - [Ordering](https://help.oerparts.com/ordering?hsLang=en) - [Shipping](https://help.oerparts.com/shipping?hsLang=en) - [Terms and Conditions](https://help.oerparts.com/terms-and-conditions?hsLang=en) - [Privacy & Accessibility](https://help.oerparts.com/privacy-accessibility?hsLang=en) - [Pricing](https://help.oerparts.com/pricing?hsLang=en) [![OER\_Logo\_Blk](https://help.oerparts.com/hs-fs/hubfs/OER%20Logo/OER_Logo_Blk.png?width=108&height=24&name=OER_Logo_Blk.png "OER_Logo_Blk")](http://www.oerparts.com) OER Help Center Copyright © 2026, Original Equipment Reproduction, Inc.